Elevate your customer experience with the KLIND CompassTM—your guide to building stronger connections, driving loyalty, and achieving sustainable growth.
The KLIND CompassTM is a comprehensive customer experience guide designed to help you evaluate, enhance, and master your customer-centric strategies. With 5 in-depth CX focus areas, over 50 key metrics, and 150 self-assessment questions across 10 critical dimensions, this Playbook is your customer experience roadmap.
Assess your organisation’s CX maturity, identify improvement areas, and implement transformative strategies. Learn to leverage cutting-edge CX metrics to create lasting customer loyalty through actionable insights and data-driven decisions.
Unlock 86 pages of expertise, packed with everything you need to elevate your customer experience.
Leverage over 50 metrics to evaluate and enhance your customer journey with precision.
Explore over 150 self-assessment questions across 10 key CX dimensions to benchmark your progress.
